Have all pertinent information and documentation available.Make your concern clear and clearly state what you expect.Note that the role of Complaints Liaison Officer or Ombudsperson is defined by the provincial regulator. That person is typically called Complaints Liaison Officer or Ombudsperson. All licensed insurers have a dispute resolution process and the person assigned to make sure the dispute resolution process is enforced within the organization. Contact your insurance company's Complaints Liaison Officer or Ombudsperson.How to find information about a Complaint Liaison Officer or Ombudsperson.Factors that could impact your decisions when buying, renewing or updating insurance coverage.Technicalities of policy wordings and coverage. IBC's CIC staff have years of insurance experience and can answer questions about:
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