Training should be considered a practice investment, so medical assistants should be compensated for attendance. Before starting the program, prepare to spend time on content development and creating space in the schedule for the hour-long lunchtime or pre-clinic sessions. Each session should be 45 minutes to one hour. How much of a time commitment is the training?Ĭommit to provide medical assistant professional development sessions monthly for at least one year. Consider involving practice or system leadership as well. You can consider asking patients to complete the survey, or use their feedback from satisfaction surveys as a way to include their input. Involve medical assistants, physicians, nurses, registration staff, and other members of the team in prioritizing training topics and areas of focus. Combining individual practice team members' unique perspectives will help you develop a more comprehensive set of information to identify and prioritize medical assistant professional development topics. Ideally, everyone on the team as well as patients the medical assistants interact with can use the survey checklist. ![]() Who on the team should use the survey checklist to identify training opportunities? National Healthcareer Association-Certified Medical Administrative Assistant (CMAA)Īmerican Medical Technologists-Registered Medical Assistant (RMA) National Healthcareer Association-Certified Clinical Medical Assistant (CCMA) National Center for Competency Testing-National Certified Medical Assistant (NCMA) ![]() Graduates of these programs are eligible to take the Certified Medical Assistant exam through the American Association of Medical Assistants (AAMA).Įxamples of other organizations that provide certification credentials include:Īmerican Association of Medical Assistants-Certified Medical Assistant (CMA) While creating your own medical assistant professional development program will be invaluable to your practice, it does not take the place of a certified medical assistant training program accredited by organizations such as the Commission of Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES). You can enable medical assistants to contribute in a more meaningful way to the practice team through professional development training. Medical assistants (MAs) are at the front line of patient care and play an integral role in achieving practice goals such as increased patient satisfaction, improved quality of care, and enhanced team-based care.
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